Privacy Statement

This privacy statement is for this website www.impactrestoration.uk and served by Impact Restoration Ltd, Registered address 22 Wenlock Rd, London NI 7GU and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing this website.

Policy key definitions:

  • “I”, “our”, “us”, or “we” refer to the business, [Business name & other trading names].
  • “you”, “the user” refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • Cookies mean small files stored on a user’s computer or device.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and/or process any personal information about you electronically using the following lawful bases.

Lawful basis: Consent
The reason we use this basis: You request contact or provide information with agreement that we can contact you about our services.
We process your information in the following ways: To contact you via telephone, email or post regarding our services
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We do not share your information with third parties.

Lawful basis: Contract
The reason we use this basis: We contract with you to provide services
We process your information in the following ways:  To provide and administer services you request; to perform tasks relating to contract fulfilment
Data retention period: We shall continue to process your information until the contract between us ends or is terminated under any contract terms.
Sharing your information: We do not share your information with third parties unless there is a contractual basis for doing so and where permitted by law.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Data security and protection

We ensure the security of any personal information we hold by using secure electronic data storage technologies. Our methods meet the GDPR compliance requirement.

Advertising

We only use trusted advertising partners who each have high standards of user privacy and security. Our ad partners may collect data and use cookies for ad personalisation and measurement. Where ad preferences are requested as ‘non-personalised’, cookies may still be used for frequency capping, aggregated ad reporting and to combat fraud and abuse

Email marketing messages

Any email marketing messages we send are in accordance with GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences concerning the information we hold about you, at any time.